b'A Place to Call Home: UnitingHousing Corporations toWelcome NewcomersHousing is more than walls and roofsit is where lives unfold, traditions arecelebrated, and love and belonging take root. Yet for many, home does not alwaysfeel like a place of comfort. Misunderstandings, stereotypes, and a lack of culturalawareness can create invisible barriers that separate neighbours and strainrelationships.That is why awareness and sensitivity in housing are so powerful. When staff andresidents take the time to listen, learn, and look beyond themselves, small actions canspark big change. A housing worker who understands a tenants cultural backgroundcan transform a tense exchange into a moment of trust. A neighbour who learns a fewwords in another language can replace silence with connection. These gesturesspread like roots, grounding and strengthening the entire community.This vision came to life at a recent seminar hosted by LUSO Community Serviceswhere property managersrepresenting housing corporations that together supportmore than 10,000 tenantsgathered to share, learn, and reflect. Their participationunderscored the importance of building inclusive housing environments where bothstaff and residents feel understood and respected.Communities built on kindness andresilience thrive not becausechallenges disappear, but becausepeople face them together.Sensitivity reminds us that everyperson carries a story, andawareness shows us thatdifferences are not barriers butbridges. Together, they createneighborhoods where everyonefeels respected, supported, and LUSO Community Services 22most importantly, at home. 2024-25 Impact Report'